Shipping Policy

Last updated: October 24, 2026

Thank you for shopping at Dozoraa. This Shipping Policy explains how we process and deliver orders placed at https://dozoraa.com.

1. Order Processing

Orders are processed after payment authorization and order verification.

Order processing time: [Insert your actual processing time, in business days.]

Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.

Orders are not considered shipped until they have been handed over to the shipping carrier or fulfillment provider.

2. Shipping Destinations

We ship to the destinations available at checkout. Available destinations may change depending on product eligibility, carrier coverage, and fulfillment arrangements.

If your address cannot be serviced, we will contact you where possible to discuss the available options.

3. Shipping Costs

Applicable shipping charges will be displayed at checkout before you complete your purchase.

[If you offer free shipping on every eligible order, replace the paragraph above with: “We offer free standard shipping on all eligible orders. Any exceptions will be clearly disclosed before checkout.”]

4. Estimated Delivery Times

Estimated delivery times depend on the destination, selected shipping method, product availability, and carrier performance.

Estimated delivery time: [Insert your actual delivery estimate.]

Delivery estimates are provided for planning purposes and are not guaranteed unless expressly stated. Orders may arrive earlier or later than expected.

5. Tracking Your Order

When tracking is available, we will provide tracking details by email after your order ships.

Please allow time for the carrier's tracking system to update. If your tracking information has not changed for an extended period or you need help locating your shipment, contact help@dozoraa.com.

6. Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. Contact us promptly if you notice an address error.

We cannot guarantee that an address can be changed after an order enters processing or has been shipped.

Additional charges or delivery delays may apply if a shipment must be redirected or reshipped because of incorrect information, subject to applicable law.

7. Delayed, Lost, or Missing Packages

If your package appears delayed or marked as delivered but cannot be located, check the delivery address, mailbox, household members, and carrier delivery information first.

If the issue remains unresolved, contact us with your order number. We will review the available tracking information and help determine the next steps.

Your statutory rights concerning undelivered or lost orders remain unaffected.

8. Damaged Packages

If your package arrives visibly damaged, retain the packaging and take photographs where possible. Contact help@dozoraa.com with your order number and supporting information so we can review the issue.

9. Customs, Duties, and Taxes

For international orders, customs duties, import taxes, or other charges may apply depending on the destination and applicable law. Responsibility for these charges will be disclosed where required.

10. Contact Us

Dozoraa
301 Blair Rd #10
Avenel, New Jersey 07001
United States

Email: help@dozoraa.com
Phone: +1 848-607-4576

Website: https://dozoraa.com